Payment Policy
Paying at Haute Boutique is simple and secure. Below you'll find what we accept, how and when you're charged, and how your details stay safe at checkout.
At a glance
| Accepted payments | Major credit and debit cards, express wallets and Klarna |
|---|---|
| Currency | British Pound Sterling (GBP £) |
| Security | SSL-encrypted, PCI-DSS-compliant checkout |
| Billing | Charged in full when you place your order |
| Fraud prevention | Automated checks on every transaction |
Accepted payment methods
- Cards: Visa, Mastercard, American Express, Maestro, Diners Club, Discover and UnionPay
- Express checkout: Apple Pay, Google Pay and Shop Pay
- Other: Klarna (buy now, pay later, subject to Klarna's own checks and terms shown at checkout)
When payment is taken
Your payment is taken in full at the moment you place your order, and your order is confirmed once that payment has been authorised.
Currency
Prices are shown and charged in British Pounds (GBP, £). If your card or account is held in another currency, your bank or provider may apply its own exchange rate and any related fees.
Pricing and taxes
All prices are displayed in GBP with any applicable tax already included. The full amount payable is shown at checkout before you confirm.
Transaction security
Checkout is secured with SSL encryption and handled through Shopify's PCI-DSS-compliant payment system. Your full card details are never seen or stored by us; your payment information is processed securely by our payment providers.
If your payment is declined
- Double-check the card or account details you entered
- Get in touch with your bank or card provider
- Try an alternative payment method
- Contact our team and we'll help
We reserve the right to cancel or decline any order where payment cannot be verified, or where we have reason to suspect fraudulent activity.
Pricing errors
We take care to keep our prices accurate. In the unlikely event of a clear pricing error, we reserve the right to cancel the affected order and refund anything already paid.
Need help?
For anything payment-related, email us at info@hauteboutique.co.uk.
Customer service hours
Monday to Friday, 9:00 AM to 5:00 PM (GMT). We aim to reply within 24 hours.
Business information
Store name: Haute Boutique
Company name: AEVERNA LTD
Company number: 17335957
Email: info@hauteboutique.co.uk
Phone: +44 7561 575166
Address: 5 Brayford Square, Stepney Green, London E1 0SG, United Kingdom